Delete account and data

Updated on 10/18/2026

In the app

Open OrçaZap IA → Settings → Delete my account. The account, the linked sign-in (Google/Apple) and usage counters are erased from our servers, and the data stored on the phone is removed.

Without access to the app

Email suporte@vertyxhq.com with the subject "Delete OrçaZap IA account", including the Google or Apple email used to sign in. We complete the deletion within 30 days.

What is deleted and what remains

We delete the account identifier, sign-in email and usage counters. Purchase records may be kept for the period required by law. Deleting the account does not cancel your store subscription — also cancel it in Google Play → Subscriptions or iPhone Settings → Subscriptions.